Your security team is normally the first people to meet your customers and their last point of contact upon leaving your shop, restaurant or bar. As a result, they could provide a valuable contribution to the delivery and satisfaction of your customers’ experience.
Would you like your security personnel to:
- welcome your clients with a short message ?
- inform patrons about special offers and events etc.?
- give directions ?
- assist visitors by courteously opening the door, calling a taxi, etc.?
- thank your clients for visiting and invite them to return ?
Customer service is the provision of service to customers before, during and after a purchase. Integrating security into your customer service is an extremely important factor, especially when your company provides luxury services. That’s why the real security expert does more than expected – not only ensures safety, but also helps you to deliver the complete experience for your customers!
Benefits of choosing “Valter Security”:
- Attention, patience and discretion with good manners and etiquette extended towards every customer.
- Security professionals who seamlessly integrate with your company to deliver your customer experience.
- Your license and security policies will be followed precisely without causing inconvenience to your clients.
- You and your customers will be kept safe – our experts are trained to constantly monitor potential risks and interact immediately with any threat in the appropriate manner to minimize any disturbance.
- We are likely to be best placed to meet your specific needs since - most of our security operations are within Kensington, Chelsea and Soho, where we have clients who pay particular attention to detail.
- All our security employees have SIA accreditations and CCTV licenses. They have additionally completed our advanced training courses and are able respond rapidly to any potential threat.
- Only good looking, communicative, experienced and well trained security will be at your service. It’s guaranteed!
- We collaborate with police and other security companies for your convenience.
We will help you satisfy all the needs of your customers and provide additional services that you can benefit from. It is so fast and easy – just tell our security officers about the plans of your customers and they will immediately organize:
- security service for private VIP parties
- close protection to your VIP customers and celebrities
- chauffeur driven luxury cars. Experienced body guards with chauffeur also available